Farmers Insurance Group Company Review

When it comes to auto insurance, everyone knows they've got plenty of options out there. With seemingly dozens of different car insurance companies doing business these days, choosing the right one can be a little tricky. Fortunately, we're here to help make the process easier with our informative insurer reviews! As one of the largest auto insurance providers in the nation, almost everyone is familiar with the Farmers Insurance Group. If you're interested in getting insured with Farmers, you need to check out this company review!

Company Overview

Not only is Farmers one of the largest car insurance companies, it's also one of the oldest. Founded in the Midwest around 1928, the Farmers Insurance Group is now based out of Los Angeles and does business in nearly every state. The company employs close to 20,000 people and provides insurance to over 15 million customers. Like many of the other major insurance companies, Farmers hires a variety of independent contractors and insurance agents to sell their product. Aside from auto insurance, Farmers also provides home and life insurance products.

Customer Satisfaction

A brief overview of recent customer surveys shows very mixed opinions about Farmers Insurance Group. While there are many customers that seem completely satisfied with the company, there are plenty who are less than supportive. With a company as large as Farmers that contracts independent insurers, differing customer opinions is probably to be expected. However, a recent JD Power and Associates study also showed that Farmers rated as one of the worst in terms of overall customer satisfaction. As we've found though, there is always an error rate with every survey or study, so it's still important to come to your own conclusions.

Website

For almost every car insurance company, customer convenience is a major priority. That's why all of the major insurance providers put a great deal of time and effort into their websites. Although it may not be the most technologically advanced site on the web, the Farmers Insurance Group offers a fairly robust website that current customers and visitors alike should find useful. For consumers who already own a Farmer's auto insurance policy, there are numerous options on the website to make payments, file claims, and even track a claim's status. Visitors and new customers can also take advantage of the free online auto insurance quote and detailed information about the company's products.

Conclusion

If you're in the market for an auto insurance provider, you could do worse than the Farmers Insurance Group. Despite some less than favorable customer reviews, the company remains one of the best in the industry. You can take confidence in the fact that Farmers has been doing business for over 80 years and is showing no signs of slowing down. The company's website is also an obvious strong point for anyone looking for convenience and ease of use. Overall, we think the Farmers Insurance Group makes the grade and would make a great choice for just about anyone.